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3 Ways to Improve Your Telehealth Visit

Meeting with your health care provider over video or phone can be a successful experience.

When telehealth, also known as telemedicine, began, it was largely a matter of access and convenience. Now, because of the COVID-19 pandemic, telehealth has become more like a necessity. For those without much experience meeting on video or over the phone, it’s understandable to have some reservations or concerns.

Assessing, treating and managing psoriasis and psoriatic arthritis is different via video than in person, but you can still get great care from a health care provider via telehealth.

We have used our years of experience partnering with health care providers and supporting people with psoriatic disease to compile three key best practices to help you have a successful telehealth appointment.

Tips for a Successful Telehealth Visit

  1. Make sure you have all the information you would normally have for an in-office appointment such as your photo ID, insurance card, list of current medications and list (or photos) of symptoms or concerns.
  2. For the best video quality, be in a place that is quiet, well-lit and has strong internet connection.
  3. If you have any issues setting up your computer or smartphone for your telehealth appointment, contact the provider of the telehealth service for technical help.

In March 2020, Medicare expanded its coverage of telehealth services in response to the COVID-19 pandemic. People with Medicare can now receive common office visits, mental health counseling and preventative health screenings using telehealth. This helps those who are at a higher risk for COVID-19 to still visit with their health care provider while staying at home.

If your health insurance does not cover telehealth services or you are uninsured, there are private companies that provide telehealth services. Private companies usually charge a fee for these services. 

Need More Telehealth Info?

Contact the Patient Navigation Center to help get you virtually connected to your health care providers.

Contact a Patient Navigator today

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