Biologic Fulfillment Fundamentals

Biologic Fulfillment Fundamentals logo next to two women in a doctor's office.

The work associated with helping patients access the biologic therapy their health care provider has prescribed is crucial to each patient’s psoriasis journey.

Medical professionals who perform the access and fulfillment related work play an integral role within the specialty provider’s office to help those with psoriasis access specialty prescriptions from their health plans.

By working collaboratively with the patient, prescribing specialist, specialty pharmacy, manufacturer and insurance company, you are critical in communicating with patients throughout the authorization process, obtaining up-to-date insurance information, completing forms and handling prior authorization, step therapy and denials.

To assist you and your patients in getting the appropriate care to treat their moderate to severe plaque psoriasis, this hub contains resources and best practices, while also highlighting the critical role of these experienced medical professionals.

Tools and Resources

Communicating with Insurance

Resources for Patients

Related Resources

The Need for Biologic Coordinators (infographic)

AAD: Practice Management Center (You must be an AAD member to view these resources.)

Teledermatology and You: Managing Patients Virtually


Eblu Solutions

NaviNet (See which states have passed step therapy legislation and learn how this impacts your patients.)

Advisory panel

All content in this hub has been reviewed by an advisory panel, consisting of medical professionals from diverse backgrounds and practices:

Amy Brennan

SkinCare Physicians, Inc.
Chestnut Hill, MA

Casey Butrus, PharmD

Highmark Inc.
Pittsburgh, PA

Laurie Heelon

University of Rochester
Rochester, NY

Katrina Kirby, Biologic Coordinator, CPht

Rheumatology Care Center
Calera, AL

Tommie Major

Georgia Skin & Cancer Clinic
Savannah, GA

Christine Ramig

Optima Dermatology
Boardman, OH

Biologic Fulfillment Fundamentals sponsor:

National Psoriasis Foundation is solely responsible for all content and development.

Janssen logo

Stay in the Know.

Expert tips, can’t-miss events and the latest news, straight to your inbox.

National Health Council Standards of ExcellenceCharity NavigatorCommunity Health Charities logoTwill Care logo

Copyright © 1996-2022 National Psoriasis Foundation/USA

Duplication, rebroadcast, republication or other use of content appearing on this website is prohibited without written permission of the National Psoriasis Foundation (NPF).

NPF does not endorse or accept any responsibility for the content of external websites.

NPF does not endorse any specific treatments or medications for psoriasis and psoriatic arthritis.

We use cookies to offer you a better experience and analyze our site traffic. By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy.