How to manage your health care in the midst of Hurricane Florence

As we deal with the effects of Hurricane Florence, NPF would like to share some important health care updates for affected families.

Currently, millions of people in the southeastern U.S. live in or have been evacuated from counties where states of emergencies have been declared. 

Here’s the latest information from each state that may be impacted by Hurricane Florence, along with resources to help ensure that you are able to access health care during this emergency. We will update this page with new information as we receive it.  

(If you are having trouble accessing health care or need to find a provider, as always you are encouraged to contact our Patient Navigation Center.)

North Carolina

A state of emergency has been issued for all 100 counties in North Carolina. 

Important resources

North Carolina law states that all health benefit plans must allow residents to fill or refill their prescriptions early during a state of emergency. 

If you have questions, call the North Carolina Department of Insurance consumer hotline at 855-408-1212 (toll-free). 

South Carolina

South Carolina has issued an executive order declaring a state of emergency in all 46 counties. 

Important resources 

If you have questions about health insurance or have a claim, you should call the Office of Consumer Services at 800-768-3467, Monday through Thursday, 8 a.m. to 6 p.m. and Friday 8 a.m. to 5 p.m. You can also email.


Georgia Governor Nathan Deal has issued a state of emergency executive order to include all 159 counties. 

Important resources 

Georgia’s Insurance Commissioner has issued a news release about Hurricane Florence, but has not yet addressed health insurance directly. 

If you are having difficulty reaching your insurance company, call the Consumer Services Hotline at 800-656-2298. Phone lines are open 8 a.m. to 6 p.m., Monday through Friday.


Governor Ralph S. Northam declared a state of emergency for the Commonwealth of Virginia.  

If you have a question about your health coverage and cannot reach your insurance company, call the Life and Health Consumer Services Section at 804-371-9691 or visit its site


Maryland is under a state of emergency declaration, as announced by Governor Larry Hogan. For more information, residents can also go to the Maryland Emergency Management Agency’s (MEMA) site, follow MEMA’s Twitter feed at @MDMEMA, or follow MEMA’s Facebook page.

Rely on life-saving medication? These resources are for you.

Healthcare Ready has activated its free, interactive RxOpen map that show open and closed pharmacies in the Florence impacted areas (updates to the site will occur as more information is provided). Citizens and first responders are encouraged to use this map as an initial resource, and to call their pharmacy to ensure their specific medication is in stock.

Healthcare Ready is an independent emergency response and relief organization established after Hurricane Katrina. Healthcare Ready, created by the Pharmaceutical Research and Manufacturers of America (PhRMA), has been working with PhRMA companies, health care providers, transportation providers, federal, state and local governments, and many others to identify critical needs in regions affected by disasters. Team members are working nearly around-the-clock to help the pharmaceutical industry provide relief to people in need. 

Real-time updates can be found by following Healthcare Ready on Twitter at @HC_Ready.


Driving discovery, creating community

For more than 50 years, we’ve been driving efforts to cure psoriatic disease and improve the lives of those affected. But there’s still plenty to do! Learn how you can help our advocacy team shape the laws and policies that affect people with psoriasis and psoriatic arthritis – in your state and across the country. Help us raise funds to support research by joining Team NPF, where you can walk, run, cycle, play bingo or create your own fundraising event. If you or someone you love needs free, personalized support for living a healthier life with psoriatic disease, contact our Patient Navigation Center. And keep the National Psoriasis Foundation going strong by making a donation today. Together, we will find a cure.

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